Tag Archives: hotels

I’m An Idiot. (But Don’t Tell Anyone, Okay?)

Fun Fact: I originally published this post without a title, which doesn’t seem so bad until you figure that over three thousand people received an untitled message from The Hook.  So now over three thousand people think I’m asking them … Continue reading

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It’s Not WHAT You Say To Guests…

It’s how you say it. Delivery truly is everything, kids. Still skeptical? Continue scrolling down. So on a typical-but-far-from-ordinary day I arrived at a room on the 49th floor at about three in the afternoon; it was a cloudy, rainy … Continue reading

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I’m Still Down… But I’m Not Out.

The following moment of levity (my type of levity, at least) comes to you courtesy of New York, New York’s Jewish community (I love these guys for reasons that will soon be made clear) who have descended in record numbers … Continue reading

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Almost A Decade In And I’m Still Tinkering…

HOOK’S NOTE:  Balance is vital to a happy existence, friends. And so after a year of struggling to adapt a format on this blog that will please everyone (especially Big Brother) I’ve decided to carry on a proud tradition carved … Continue reading

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Life’s Too Damn Short… Laugh A Little!

To some of my colleagues outside the Bell department I am a stone wall – with many, many cracks. The cracks often release fits of anger and frustration, mostly the latter, when I find myself in a service elevator, safely … Continue reading

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I’m No Expert…

I’m no expert but if a guy is planning on embarking on a March Break road trip with his family and several others, you’d think he’d want to pay close attention to the itinerary, right? For example, if a middle-aged … Continue reading

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Money, money, money…

To say a bellman has a unique relationship with money is to suggest Donald Trump has hit a few speed bumps in his first one hundred days in office. Before I ever donned my first ill-fitted bellman uniform I knew … Continue reading

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