Tag Archives: hotels

A Little (Sad) Truth.

I’m the first to admit, my life as a bellman is anything but boring; in fact, many people think I embellish my hotel adventures. Of course, anyone who knows the real me knows I would never do that. I’m not … Continue reading

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“What’s So Great About Being A Bellboy?”

I may be the boldest bellman since Tim Roth in that ridiculously-awesome final scene of Four Rooms… but credit where it’s due: most of the time I’m merely reacting to the madness around me. And that madness is brought to … Continue reading

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The Hook Saves The Day?

Maybe not, but I’m sure gonna try. The hotel recently received their service scores for January; the month isn’t over yet, but the results were… less than stellar to say the least. After almost twenty years in the hospitality game … Continue reading

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I’m Not Customer Support, People!

But that doesn’t mean guests don’t think I have all the answers. It has to be the glasses. And the pasty, white guy complexion And the tech support demeanor. Either way, people ask me a lot of questions and so … Continue reading

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God Bless The Specials.

The Window Lickers. The Stupids. The Inbred Morons. Call them what you will, but encountering the folks who stumble about to the beat of their own psychotic drummer is the best part of being a bellman. The Specials can take … Continue reading

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Pay No Attention To The Hook Behind The Curtain…

Well, I’d like you to pay attention for a few minutes… longer if you’re a slow reader. But after that, feel free to return to your search for the greatest pet shaming pic/video of all time. I was recently reminded … Continue reading

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Perspective.

Anyone who knows me or has read my blog knows I have a very simple philosophy when it comes to dealing with workplace stress. When I encounter guests who push my buttons:  I weigh the risk of subjecting them to … Continue reading

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