Tag Archives: Guests

A Day In The Life. (Or At Least A Piece Of One.)

On a typically atypical Wednesday morning I made my way to the hotel’s mid-tower and knocked on one of the press-board doors that separate the inmates from those of us that try to run this particular asylum, not having any … Continue reading

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Summer “Fun” With The Hook.

It’s been awhile since I shared any of my encounters in the trenches of hotel hell heaven, so I’m going to open with a speech I usually save for slightly different situations but which applies here: “This may not go … Continue reading

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The Bellman Chronicles Revisited.

I haven’t written much about my life in the hospitality trenches lately so here’s a brief look into my world. As a bellman I have one goal to achieve while I’m on a call (in lay terms that refers to … Continue reading

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Random Thoughts And Other Junk In My Head.

Here are some of the disjointed things I think about on a daily basis. Welcome to my waking nightmare. Will I go to hell for tweets like this? Well, now we all know what really happened to Brian Wilson… https://t.co/AJ9z8BZQ2MContinue reading

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10 Impressive Questions To Ask While Checking Into A Hotel.

Traditionally it’s the front desk clerk that asks the queries when a traveler approaches their desk, pulls out a credit card that will soon be smoking, and begins the laborious (and sometimes painful) check-in process. But it doesn’t have to … Continue reading

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What’s The Hook Up To Now?

That’s a damn good question, isn’t it? I’m glad I thought of it. Now let’s get to it shall we? One)  “Whose decision was it to bring our guests closer to the Falls than ever?”  It’s been two weeks since … Continue reading

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You Know You’ve Failed A Hotel Inspection When…

All licensed hotels, whether they’re a luxurious high-rise property or a scuzzy dive, have certain standards they must maintain in order to continue reaping the benefits of being a part of something larger than themselves. In other words, if a … Continue reading

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