Tag Archives: Guests

What’s The Hook Up To Now?

Posted on 2018/01/23 by

That’s a damn good question, isn’t it? I’m glad I thought of it. Now let’s get to it shall we? One)  “Whose decision was it to bring our guests closer to the Falls than ever?”  It’s been two weeks since … Continue reading →

Posted in Hotel Life | Tagged , , , , , , , | 41 Comments

You Know You’ve Failed A Hotel Inspection When…

Posted on 2017/12/14 by

All licensed hotels, whether they’re a luxurious high-rise property or a scuzzy dive, have certain standards they must maintain in order to continue reaping the benefits of being a part of something larger than themselves. In other words, if a … Continue reading →

Posted in Hotel Life | Tagged , , , , , , , | 17 Comments

The People In Hook’s Neighborhood: Sunday Edition.

Posted on 2016/11/11 by

(Yes, I realize it’s Friday. Shut up.) “Why Sunday? What makes that day so special, Hook”, you ask? Well, as I write this, it is my first day back since the Staycation from Hell. “What made it the Staycation from … Continue reading →

Posted in Hotel Life | Tagged , , , , , , , | 15 Comments

Told You We’d Be Revisiting This Topic Soon…

Posted on 2016/05/16 by

There have been many disturbing travel trends in Niagara of late. More toothless hookers than I’m comfortable writing about. An upswing in the number of drunken moms on Sunday morning. More cheap people in one city at one time than … Continue reading →

Posted in Hotel Life | Tagged , , , , , , | 22 Comments

Customer Service, Hook Style.

Posted on 2016/05/11 by

HOOK’S NOTE:  We’re going to dispense with the foreplay again and get right to it. I know what you’re thinking, but as much as I love foreplay, sometimes you have to get right to the good stuff in order to … Continue reading →

Posted in Hotel Life | Tagged , , , , , | 17 Comments

More Fun On The Phone With The Hook.

Posted on 2016/04/29 by

Once again, I’ve decided to inspire a collective question among my readership. And not just, “Why the hell are we reading this blog? After all, there are literally a billion cat videos on YouTube, and there’s still some paint drying … Continue reading →

Posted in Hotel Life | Tagged , , , , , , | 21 Comments

Sometimes Bits ‘n Bites Are All I Get.

Posted on 2016/03/07 by

A bellman truly is a fly on the wall – that often gets swatted away far too soon. No wonder my ears are always ringing… At any rate, today’s glorious ode to life in the hospitality trenches and virtual literature … Continue reading →

Posted in Hotel Life | Tagged , , , , , , | 24 Comments