The “Frozen Falls” And… Well, Read On…

For the 80th time…


ME:  (Sighing heavily.)  Even if the surface water freezes, the water below it never stops flowing. It would take a catastrophic, cold snap to stop the Falls. Please, folks, direct your anger at Anderson Cooper and CNN.

Drone video of Niagara Falls

We now return you to “You’ve Been Hooked!

Without going into too much detail, I’ve been overwhelmed with family obligations and crises of late and so the blog has fallen behind, but I have a small, but tasty offering for you. Enjoy.

It all started with this Friday night tweet:

But that was the tip of the creepy/disturbing/fun iceberg, kiddies.

The steroid-filled guest in question (we’ll call him “John”, for obvious reasons), was very concerned with saving his pennies. One can only assume he was more concerned with the cost of his “weekend-investment”:

This is a hypothetical hooker, but the fact remains, this is how the young lady arrived in the middle of winter! No hat. No coat. No clue.

The preceding pic should give you an idea of his price point. He was obviously a gentleman of discerning tastes, no doubt?

At any rate, once he was assured the service was gratuity-based and the tipping ball was in his court, he allowed us to load up his hard liquor, beer, chips, pop, fruit tray, bag of sex toys (the buzzing is a dead giveaway), and one small suitcase. (He actually laughed at my use of the words, “ball”, “load”, and “hard”. Charming.)

Twenty minutes later, he was checked in and his “luggage” arrived, courtesy of yours truly.

That’s when the real fun began.

Picture this:

  • The room was dimly lit.
  • Instead of one muscle-headed cheap yutz in a wife-beater T-shirt, there were two.
  • They spent the entire time giggling like school girls. On performing-enhancing hormones.
  • The room was already filled with enough alcohol to slow down the entire population of a Boston neighborhood.
  • The classical tones of some unidentified rapper with the word “Ice” in his name resonated off the walls.
  • The young lady was nowhere to be seen but since the bathroom door was closed, I assumed she was preparing herself for an experience she’d never forget. No matter how much she tried.
  • A low, animalistic wheezing emanated from the bathroom.

Ignoring strange sounds is part of the job, so I carried on. Just for fun, I employed a query that was sure to break the room up.

“Where shall I unload your cart, sir?”

Sure enough, Hanz and Franz cracked up.

“You’re hilarious, Boss! Throw your load anywhere, man… we’re going to!”

 Classy. But it gets better.

I finished unloading. (Go ahead and giggle, I won’t judge. Much.) Bucking tough, muscle-headed convention, John (the first one), tipped me well. I turned to leave…

And the other shoe dropped.

Or, to be clear, the other hooves dropped.

The bathroom door opened and there they stood: The hooker who came in from the cold… and a small pony. 

Take a moment to process that statement.

You good? Then we’ll continue.

As longtime readers will attest, I’ve seen everything. Just about. To be fair, this incident perfectly illustrates just why I never say:

“After 17 years in the hospitality business, I’ve seen everything!”

Have to admit, when I arrived at the room and saw two idiots instead of one, I felt bad for the girl. Now I felt bad for the horse.

And yes, I realize there are a million questions racing through your head right now. Such as:

  • How on Earth did they get that pony up to that room, even at night?
  • What the hell happened next?
  • Who was going to clean the room up the next day? (Housekeeping certainly wasn’t going to. Not without a helluva fight.)
  • Was the SPCA notified? Or Betty White?

And most importantly…

  • WTF?

Well, I can’t help you, kids. I held it together and got the hell out of Dodge. I don’t get paid to be security. Or Niagara Five-O. Or animal control.

I’m The Hook. I deliver your luggage. I entertain you with my snarky wit and general dumbassery. I get paid. (Usually.) I get lost. Period.

See you in the lobby, kids…

Posted in Hotel Life | Tagged , , , , , , , , , , | 47 Comments

Ten Reasons Breakfast Television Should Include Niagara Falls.

So our good friend, Niagara Falls Mayor Jim Diodati, has proposed a new morning show feature on Toronto’s Breakfast Television: Live weekly hits from Niagara Falls. 

Anyone out there wondering how yours truly feels about that?



Now that we’ve established my zeal for this concept, please allow me to elaborate. 

 10)  This is one television Breakfast that has grown too big for Toronto’s table.  Seriously, the BT gang has covered every nook and cranny of Toronto the Good and then some. It’s time to bounce and expand, bitches! Not that TO doesn’t have any more to offer, but Torontonians have a voracious appetite for knowledge and a weekly visit to their favorite “little cousin” could help satisfy that hunger.

9)  Mayor Jim makes Rob Ford look like a coma patient!  He’s sure to brighten up any broadcast. When he isn’t hosting after-hours booze fests/cage fights for television journalists, celebrities and other ne’er–do–wells, Jim Diodati is extolling the virtues of this fine metropolis to anyone who will listen. And they will listen; his love for this city is infectious and there’s no cure. (Incidentally, about those parties: Melanie Ng is a mean drunk and a fierce combatant. Its always the quiet ones, isn’t it?)

Do you know our mayor has actually taken heat in the local media for his tireless campaign to  lure draw Jimmy Fallon and The Tonight Show here? Okay, I’ll admit his offer to rename the Falls, the streets, every citizen, pet and business after the late-night host may have been a tad excessive, but that’s show business, kids.

8)  Niagara is full of surprises.  Put the stereotypical images of tacky souvenir shops and tourists traps out of your minds; that’s your grandparent’s Niagara. We have world-class restaurants, wineries, retail shops, and hotels staffed by colorful individuals like myself. And the waters of Niagara Falls can make a man more virile and potent than Kevin Frankish. No lie. They’ve done studies.

7)  Niagara is every one of  Frankie Flowers’ erotic dreams come to life.  We have more open space than you’ll find between a Kardashian’s ears. (This next bit is for Frankie Ferragine, so the rest of you can nod off for a minute.)

The Niagara Parks’ Botanical Gardens is home to the Butterfly Conservatory and serves as an unparalleled, kick-ass outdoor classroom for students attending the Niagara Parks School of Horticulture. Established in 1936, Frankie, you’ll enjoy 40 hectares of beautifully maintained gardens, featuring perennials, rhododendrons, azaleas, formal parterre garden, shade, herb and vegetable plantings, as well as our world-famous rose garden featuring over 2,400 roses. Heck, for all I  know you’ll find Jimmy Hoffa in there, that’s how well stocked it is.

6)  We’re damn nice people.  Mess with us and we’ll cut you, but overall, we’ll do anything for you. Need a restaurant reservation at the height of the season? We’ll hook you up. A shoulder to cry on? We’re great listeners. A kidney? We know a guy.

5)  Niagara Falls is NEVER boring.  It may be a frozen paradise at the moment, but as a bellman of seventeen years I can tell you this: This city is frequented by some of the wackiest – and most fascinating – souls to ever pack a laundry basket (ridiculously-expensive suitcases are out of fashion these days) and hit the open road.

For example, here’s a “typical call” on a “typical” day in Niagara…

Two rooms, two tweens, two toddlers who couldn’t stop climbing my cart like a pair of howler monkeys on crack, two Israeli couples… and one single, super randy, Israeli female.

The female in question was as tall as yours truly, with dyed orange hair and a form-clinging tan outfit to match her locks. Honestly, I paid her no mind as her traveling companions carried luggage out to me (I was too busy continuously removing the little ones from my cart to pay any attention to anything else). And so my lack of focus proved to be my downfall.

With a matter of seconds the following scenario unfolded.

  • I bent over to secure my load. (Stop giggling, you perverts.)
  • I stood back up and came face-to-face with The Lady in Orange, who was pressed against my left side, her left hand exploring my lower half while a Cheshire Cat smile grew across her face.
  • I froze for a moment as I met her gaze.
  • She continued to grin and explore.
  • A puzzling lack of sensation down below made me realize the young lady was off the mark… to say the least.
  • I held up a finger to signal my new friend. (A single digit held in the air is the universal sign for “Please stop groping me for a moment.”)
  • A quick trip into my left pocket produced the actual object of my admirer’s ministrations… my large, hard rubber doorstop.
  • It was my turn to smile as she backed away laughing.

Amazingly, her entire group remained oblivious to the entire brief affair. I continued with my work while she wrestled with her surprise. In the end, I received a sizable tip and I walked away with another whopper of a tale.

I love it when almost everyone wins, don’t you?

4)  The ladies of BT are as radiant as the Falls themselves.  (Incidentally, the “Ladies of BT” sounds like a Maxim photo-spread, doesn’t it?) 

But on a more serious note, Melanie, (the lovable, impossibly-cute nerd), Jenn (the gorgeous trickster and Every-woman), and Dina (to quote Leslie Nielsen:She had the kind of legs you’d like to suck on for a week”), bring more than 1.21 gigawatts of collective electric personality to our homes every morning and that kind of radiance would be a perfect fit for a city that sucks power from the Earth’s oceans and uses it to power a myriad of hotels, residences, mad scientists’ schemes, and one million Tim Hortons outlets.

3)  Did I ever tell you about my Aunt Lynne?  She was an educated woman and her advice to me rings true to this day: “If you ever find yourself stuck while writing a list, just distract the reader with a childhood anecdote. Works every time.”

Aunt Lynne was a woman ahead of her time. It’s too bad we had to send her away to a “farm” after she started adding far too much Sherry to her baking and starting licking mailmen…

2)  They’re all about the facts.  Niagara Falls is a city built around a natural wonder, shrouded in mystery and legend, but we embrace the cold, hard truth as much as anyone. The cast of BT shoot from the hip, and in a media landscape dominated by the likes of CNN (“Don’t worry about the facts, folks… Lord knows, we don’t.), BT stands alone as a bastion of truth.

Consider last Friday’s remote interview with Mayor Jim Diodati that inspired this very post: ‘Frozen’ Niagara Falls draws tourists to winter spectacle

I’ve burned through far too many hours of my work days this week correcting tourists who were itching to see the “Frozen Niagara Falls” that CNN promised them. Among the many colorful responses I received from my deeply disappointed guests:

“What do you mean? CNN said they’re frozen solid! I was going to take my kids ice skating! Son of a bitch”

“That damn Anderson Cooper!”

“That’s it, I’m getting my gun!”

Seriously. Americans, especially American housewives, are serious about their vacations. My point is this: BT got the straight skinny from the mayor himself. Put that in your hat and smoke it, Wolf Blitzer.

And finally…

1)  Breakfast Television is the best damn morning show on any continent, in the history of television. Period.  Who else are we going to partner with, Good Morning New Jersey? We have great respect for raw power in Niagara and the entire BT team, from Kevin Frankish, Dina Pugliese , Jenn Valentyne, Winston Sih, Frankie Ferragine, and Melanie Ng deliver day after day! (And Brad  Smith really tries.) We’d make a great partner, gang; we’re housebroken (mostly), well-mannered (until 10 am each day) and gosh darn it, people like us.


 This is the partnership the Bible prophecized, after all. (What Book, you ask? I’m a blogging bellman, folks, I’m too busy to fact check. Just trust me, all right?)

That’s all I have, kids. Here’s hoping my impassioned, rambling, deliriously-brilliant plea reaches the right people and Breakfast Television: Niagara Falls becomes a reality once a week. Maybe they’ll even give a certain blogging bellman a few minutes to spread his unique genius across the airwaves?

After all, according to my family, I’m perfectly tolerable in small doses.

Posted in Hotel Life | Tagged , , , , , , , , , , , , , , | 19 Comments

Ten Things You May Have Forgotten About Steve Guttenberg.

Aw, who are we trying to kid? Our society is all about short-term gratification; you’d forget your family, your youth and even the need to eat and defecate if it wasn’t for the fact you discuss those very things all day on social media.

But there’s no excuse for letting the awesome power of God’s majesty that is Steven Robert “Steve” Guttenberg slip from your memory. To be fair, I’m as guilty as anyone – but I’ve already had myself flogged, forced to endure two hours of water torture, been strapped to a chair while watching seventeen hours of Kanye West videos, and thrown into a pit filled with hot dogs and puppies hopped up on Red Bull. Of course, it was a Tuesday so I would have done that anyway.

But I digress.

My point is, I was recently reminded of the sheer joy one can experience while watching “The Gutte” channel the gods of theater and mirth, and I must say, it is glorious. (FYI, some indivuduals use one the moniker “Gute”, but one “t” is insufficient to honor such a modern-day demi-god properly,  so I’m going with two, Get over it.)

There is no tribute I can offer that would be fitting of The Gutte’s contribution to all our meager lives. I had considered a sacrificial offering of virgins, but they’re in frightfully short supply these days, thanks to Christian Grey and his cinematic shenanigans. All I have to offer are my words and some “facts” I’ve dug up from the darkest corners of collective human memory and darkened corners of the interweb.

10)  It is established lore that Steve Guttenberg’s cinematic career has spanned nearly four decades of human existence. In that time, he has served as an actor, director, writer and producer. But did you know he was cast in the German-produced film version of Tim Burton’s Batman, “Gutten-Bat”? And yes, David Hasselhoff was the Joker.

9)  At the height of his charisma, and even to this day, the name “Steve Guttenberg” is only uttered in hushed whispers, as it will often cause women to spontaneously orgasm uncontrollably. It’s true, I once met a guy who worked as Bubba Smith’s mustache wrangler on the Police Academy movies (it was an easy job; he just had to feed it white women every twelve hours), and he told me he lost three wives that way. Tragic. And yet, incredibly cool.

8)  For a time, Guttenberg took a young apprentice named Carlos Irwin Estévez under his wing, instructing him in the fine art of copulation. However, his young charge failed to heed his master’s warnings and flew too high too fast, resulting in entire hospital wings filled beyond capacity with young women with ruptured lady parts. The young cocksman became  the train wreck known as Charlie Sheen. The Gutte loved the world and women in general too much to allow his teachings to be perverted and so he closed the world off from his particular brand of magic. Thanks, Charlie.


The Hook is honoring The Gutte? Are you serious?

7)  The Gutte dominated the Eighties with three film franchises: Police Academy (1984), Cocoon (1985), and Three Men and a Baby (1987). All total, his various series generated enough revenue to rescue the United States of America from certain doom. Turns out Ronald Reagan lost the entire country in a poker game with Mikhail Gorbachev in Tijuana in 1986. Fortunately, Guttenebrg stepped in and saved Ronnie’s ass (and not for the first time). It was in the history books, but as you know, no one reads books anymore so you may have trouble verifying it.

6)  There is an entire language devoted to Guttenberg’s creation, Carey Mahoney. It was lost to the ages along with the society that spawned it, Mahonia. You won’t find evidence of Mahonia’s existence anywhere; it disappeared along with Atlantis and any and all medical professionals who have ever delivered a Kardashian. We know little about Mahonia’s inhabitants but one thing is certain; they threw some bitchin’ parties.

5)  In 1980, Guttenberg starred in a Coca-Cola commercial which featured him trying to help a non-English-speaking woman whose car stalled. In the original version, The Gutte merely approached the car and the motor roared to life. So did the woman’s.

4)  Guttenberg took part in the 2008 spring season of Dancing with the Stars but was eliminated on April 1 when he made host Tom Bergeron question his own sexuality.

3)  In a related story, the ABC network was pressured by its blood-sucking lawyers to fix the results of  Dancing with the Stars and eliminate The Gutte when they discovered millions of golden aged women were dropping dead after experiencing their first orgasm in decades after watching The Gutte trip the light fantastic. A nursing home in New Jersey lost its entire female population in one night. Not that anyone cared.

2)  The Gutte was originally cast in Pretty Woman opposite Julia Roberts but producers had to bring in that Gere guy when Eric Brockovich found herself unable to remain vertical in Guttenberg’s presence.

And the number one fact you may have forgotten about The Gutte…

1)  He’s Steve Freakin’ Gutteneberg!

He’s Mahoney! Police Academy was released in 1984, grossed approximately $146 million worldwide and spawned six more films that still make people laugh in a day and age when we spend more time obsessing over the darkness rather than basking in the light. I was fourteen when I first saw Police Academy and my buddies and I all wanted be The Gutte.

He founded and funded Guttenhouse, an apartment complex in South Los Angeles where young people can reside after their graduation from foster child status, with on-site social worker direction to assist their transition to adulthood.

Sure, there are those who dare to question the strength of The Gutte’s current powers. Those people should be beaten and locked in a room with a pack of Kardashians.

The Gutte is cool and always will be.

The Gutte exemplifies all that is good about humanity.

The Gutte makes us laugh.

The Gutte follows me on Twitter. (Okay, so he doesn’t, but wouldn’t that be cool? Then we could actually become friends and hang out together. He could star in the television version of my blog and win awards and we could hang out after those awards and party until we blacked out and woke up in Mexico wearing sombreros and original series Star Trek uniforms.)

But I digress. I do that.

The Gutte is one of God’s most magnificent creations. Angels weep in his presence.

Enjoy the gift of knowledge I have bestowed upon you, my fellow mortals.

See you in the lobby, kids. I’ll be the one watching Police Academy when I should be working. For the 500th time.

Posted in Hotel Life | Tagged , , , , , , , , | 34 Comments

Rooms 4054 – 4056: Everybody Hates Eddie

It’s a Murdoch Mysteries Monday. A Gotham Monday. Family Day in Ontario. President’s Day in the United States. The day after the star-studded 40th anniversary of Saturday Night Live. Heck, for all I know, it’s National Hug a Hedgehog Day, that’s how overloaded this Monday appears to be.

So, in the spirit of celebration, I present to you now a celebration of life in all its glory, shame and naughty fun, courtesy of my unique customer service skills.

We’ve covered this before but in an age of sensory overload courtesy of tech addiction, our minds have been conditioned to dump information as fast as we draw it in, so it bears repeating: A bellman’s duties, in no particular order, include…

  1.  Loading and unloading a guest’s vehicle with precision and speed. (You’d be amazed how many bags can fit into a Honda when packed correctly.)
  2.  Navigating a sea of Red Bull-addicted rugrats, cougars, hockey parents, gamblers, escorts, and a veritable minefield of luggage, coats, and coolers in the lobby and hallways in order to reach a guest’s room within fifteen minutes.
  3.  Answering phones in a clear, confident tone – while conversing with a bevy of idiots.
  4.  Ensuring the guest has everything they need to make their stay both memorable and crisis-free.
  5.  Taking a metaphorical bullet for a guest.

Longtime readers of my blog and Twitter account (all ten of them), aren’t rolling their eyes right now… but everyone else is. Let’s see if I can convince the skeptics among you, shall we?

The Bell Desk, You Pick a Day, 11 am.

ME:  Bell Desk, Robert speaking. How may I help you? (Isn’t it cool how I made it apparent that I was answering the phone? #Genius.)

EDDIE, THE MOST PUT-UPON SON-IN-LAW OF THEM ALL:  Uh, yeah.. I need a bellman –


Many hospitality professionals advocate a “see no evil, hear no evil” approach when dealing with guests; the popular belief being that a true professional should ignore the elephant in the room (or, in this case, over the phone), in order to put the guest at ease.

ME:  I’m guessing you’re having a challenging morning, sir?

Many hospitality professionals have never heard of The Hook, nor would they approve of me if they did. But screw ‘em, my methods have stood the test of time. And besides, you know what they say, if it ain’t broke, don’t fix it. Unless you desperately need the work, then you should go to town on it with a hammer in order to put food on the table for your family. What, you never heard that expression?

Moving on…

EDDIE:  (Quietly.) Uh, yeah… you have no idea.

Eddie was having a helluva time releasing the words from his throat so I made it easy for him. I arranged for his family’s cars to be delivered and I headed up to his group of rooms. Eddie was just as I imagined; a short, mousy, thin white guy with black, messy hair.

What I couldn’t have imagined was Eddie’s wife: A statuesque, gorgeous, raven-haired, drop-dead-gorgeous, toned, gorgeous young wife named Janet. Did I mention she was gorgeous? And well-mannered and sweet to the bellman? Because it bears mentioning, especially when you consider that the average gorgeous wife is indifferent to the bellman, not sweet and well-mannered. But Janet was the towering, gorgeous exception to the rule.

Her family, however, was a different story all together. Mom and dad were Ward and June Cleaver clones – from Hell. Their clothes were upscale and modern but their minds were locked into a simpler time with simpler values… that no one wants to see return. Grandma and grandpa were equally creepy (though their clothes hadn’t been in style for decades), and even more outspoken. Great-Grandpa (don’t these people ever die?), was cranky as hell but I issued him a pass for being older than whoever decided to call dirt “dirt”. Janet’s two brothers and sisters were nice enough. To me. Although, to be fair, they were too busy busting Eddie’s balls to bother with the bellman.

Check out some of the slings and arrows Eddie suffered in a manner of minutes.

“The room was too hot, I thought I was going to liquify into the bed, Eddie!” – Grandma

“The room was too cold, Eddie… I froze my nuggets off!” – definitely not Grandma

“I wish you’d woken us up earlier. We hate being rushed! Old people have heart attacks when they rush around like young whippersnappers. You should have more consideration!” – Great-Grandpa

 “I have no idea why my daughter bothers with you, Eddie. You must be hung like a stallion!” – Mom (Yes, mom.)

“Can we just get out of here so we can forget this trip ever happened?” – Brother #1

“I’ll never forget this trip… it’s burned into my memory.. that’s how bad it sucked!” – Sister #2

And on they went… and on… and on. Honestly, I zoned out as I loaded my cart beyond capacity; a single thought ringing in my head.

“This poor bastard would make Al Bundy feel sorry for him!”

I did my best to wrangle the family from Hell under my control and get them out of my hotel as fast as I could.

ME:  Okay, folks, I have everything loaded up. I know you all want to get going so you can begin to erase this trip from your collective memory so why don’t we head out?

SISTER #2:  We’re not done busting my sister’s husband’s balls yet!

JANET:  He’s your brother-in-law and you’ve all done enough, thank you very much.

DAD:  We’ve barely started, honey. Besides, your husband has to learn to stand up for himself.

ME:  With all due respect, sir (when beating a guest back, always start with “with all due respect”),  I’ve been where your son-in-law’s standing and there’s a fine line between standing up for himself and creating family disasters he’ll have to hear about at every get-together for the rest… of his… life.

JANET:  Finally, someone with sense! Let’s go, family! You’ve embarrassed me enough.

I swear every single member of Janet’s family rolled their eyes simultaneously. And that’s quite a feat for the older folks. As for Eddie, he just stood out of the way with his head down in the metaphorical trenches, no doubt praying for an end to the day’s hostilities.

But once we all jammed into the elevator, like human sardines (“Hardines”? “Sumans”?), it was obvious that wasn’t going to happen. The trip took forever, as the elevator kept stopping at EVERY. SINGLE. FLOOR. As I explained the obvious to frustrated guests, Eddie’s tormentors kept nipping away at his testicles. Finally, I couldn’t stand it any longer.

ME:  (To Eddie in a quiet voice.)  The next time you’re in Niagara Falls, sir, you owe me.

The complaints were flying fast and furious but I brought the conversation to a halt.

  “Boy, everyone sure looks tired this morning. I’m sure beat. I was in such a rush this morning, my usual fifteen- minute shower had to be compressed. And you know what? I was so preoccupied with getting to work on time that I forgot to masturbate!”

I even punctuated my revelation by slapping my right hand against my head. (Acting!)

And that, boys and girls, is how you make an impression on guests.

As for the family from Hell, they just stood there speechless, their jaws gaping wide. Finally, they had something else to agree on besides their mutual hatred of Eddie: The bellman was nuts.

Right on time, the elevator opened, the family picked up their jaws and headed out. Eddie and Janet ponied up an appropriate tip, shaking their heads all the while.

Don’t ever tell me I’m not willing to go above and beyond for my guests. And their money.

See you in the lobby kids…

Posted in Hotel Life | Tagged , , , , , , , , , , | 26 Comments

The Huffington Post Canada Hates Me.

(It’s not really a title. Just a statement of fact.)

How about…

“The Most Anti-Valentine’s Day Post Ever”?

No? Well that’s all I have. Let’s get this sucker started, shall we?

It’s a new dawn, it’s a new day…

It’s the same old song and dance for yours truly.

Let’s begin with a memorable Valentine’s Day quote in the form of a piece of advice I felt compelled to bestow upon a young man who was…. well, the quote speaks for itself, but I’ll elaborate in a moment.

“As a man, self-punishment is always going to have its place in your daily regiment… just keep it away from my hallways and you’ll live a happy, long, productive life, son.”

All right, so the obvious question is, “What the hell was that all about, Hook?”

The answer to that query lies, frustratingly enough, in another quote, one uttered between ragged gasps, and at full volume.


And now, some context.

I arrived on the twenty-eighth floor this morning at 9 am, fully prepared to retrieve luggage for a stereotypical family, but when I emerged from the service area the aforementioned second quote filled the hallway.

And was repeated several times.

I dropped my head in a mixture of glee and disgust when I first realized just what I was listening to, and so I was still moving when I lifted my head, glanced down the hall and saw him.

He was a mere waif of a lad, attired in rumpled, stained clothes, with greasy hair and giant running shoes that cost more than my entire uniform. Just picture any of the lily-white boys from “Leave It to Beaver” after they’ve been cross-bred with any of the lads from “Malcolm in the Middle” or Oliver Twist.

Now picture any of them engaging in self-pleasure.

(Upon further reflection, don’t do that… you may wind up incarcerated.)

The act in question took place in the middle of the hallway, specifically, outside the room in question.

There was a housekeeper’s cart four rooms down, but otherwise, the hall was vacant save for us two. Fate wouldn’t have had it any other way, right?

 Any other bellman would surely have turned tail and ran. Or called security. Or swiped a bottle from room service and drank the memory away. But not me.

Not that I didn’t think about it. But I wouldn’t be me if I didn’t approach the situation with professional courage.

“Hey… uh… sir? Could you not do that here? Please?”

I know, I’m an animal. But the horny beggar carried on… carrying on, despite my bellman bravado.

“Little fella? I really need you to put away your…. ‘little fella’ away and move on. Okay?”

More silence. With the exception of the looped “sexy” declaration and the worst copulating soundtrack ever. Just imagine trying to get down and dirty to this tune…


But back to Dennis the Horny Menace; he was so entranced by the sexy shenanigans unfolding on the other side of the thin press-board door he simply turned away from me without missing a beat. Literally. And so I did the only thing I could.

I went into service area, grabbed a spray bottle of “green mystery cleaning fluid” (the trademark is pending on that, so back off!), and sprayed the sticky little devil down until he snapped out of it. Once he calmed down – and zipped up – I escorted him to the elevator and dispensed my sage wisdom.

He then boarded the elevator and flipped me the bird as the doors closed.

And that was my first call of Valentine’s Day 2015. After that, it was one of those “Yes, that really happened”-type of days.

1)  I brought in a couple who are, at this very moment, no doubt defiling a life-size teddy bear. Seriously, the way they were eying that teddy bear would make Charlie Sheen shudder. And Charlie’s done things they outlawed in Tijuana decades ago.

2)  An older guest was seeing red for all the wrong reasons as I loaded his bags up. He muttered something about being misdirected while parking but sometimes it’s best to not to indulge a raging guest when you’re not in a position to actually resolve the situation. So I let him vanish into the hotel while I stored his bags and five minutes later, he’s in the lobby ranting and raving to a manager about the poor service he received. (Not from me, fortunately. Though to be honest, I wouldn’t have dropped to my knees in despair if I had been informed that I had failed to meet this schmuck’s expectations.)

3)  A gentleman answered the door dressed as Little Bo Peep. He had hired two escorts to be his sheep. (I can only assume his bags were filled with shears and sheep feed.) The worst part? This wasn’t the first time I’ve seen this scenario.

Obviously, I’d be a fool to try to follow that, so I’m going to wrap things up here. I’ve had a strange day; I’ve found myself humbled, and to be honest, enraged by another writer’s success. Don’t get me wrong, this was the first day I became aware of the writer in question, but they seem to be completely deserving of their success.

But I’m tired of failing at everything I set my sights on. I’m tired of sites like the Huffington Post Canada ignoring me; rejection isn’t as bad as being ignored, truthfully. I’m tired of seeing some of the most inane drivel imaginable make it to television while executives and publishers continue to deny my existence.

I’m just tired.

So from now on, I’m going to accept that a large portion of the world thinks I blow harder than a porn star… on any given day, really. I’ll write for myself and the world can suck it.

And in that romantic note, I bid you all farewell.

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Valentine’s Day Through The Hook’s Eyes.

So they tell me something called “Valentine’s Day” is around the corner. Personally, I’ve always assumed this “holiday” was an urban legend like the female orgasm or a period in human history without the deliciously horrific taint of the Kardashians.

But apparently it exists and it’s wonderful.

Women get enough ammunition to last forever if their partners fail to honor them in a fitting manner. Men spend copious amounts of cash in displays of affection directed at a single date rather than a lifetime. Restaurants are jammed tighter than the door to Sia’s sanity. And the retail sector? Well, the retail sector makes so much money manipulating the public it burns half of it during a Pagan orgy of decadence and sacrifice involving virgins (a rare commodity these days), midgets, whip cream, horses, and duct tape. 

Or so I’ve read. Somewhere.

Admittedly, I don’t know much about romance. Most of my attempts at wooing the fairer sex have resulted in comments like…

  • “Don’t be ridiculous, where are we going to find a riding crop, a small pool filled with Cool Whip and midgets at this time of night?”
  • “I’m sorry, pal, but the service said your card had been declined.”
  • “I’m pretty freaky, but even I have limits.”
  • “Are you nuts? I don’t even know you! And we’re at the DMV!” (To be fair, I was just trying to kill the three hours we were going to spend in line.)

So you can understand why I’m not about to regale you with tales of my past romantic exploits, right?

However, as the chronicler of the exploits (in this case, the sexploits), of travelers of all shapes, sizes and mindsets, I am uniquely qualified to share a few Valentine’s Day epic fails with you. You see, long before EL James’s Fifty Shades of Grey took the world and soccer moms everywhere by storm, people were trying to spice up their lovemaking by exploring their steamier side. Some succeeded, but those individuals have no place here; there are many bloggers/scribes who are better suited to share those tales on their sites. 

I’d rather focus on the sexual misadventures of my guests. Let’s begin, shall we?

1) Spiderman, Spiderman, Does whatever a spider can… 

Except attach a sex swing to his room’s ceiling and strap his “Spider-Woman” in for a night of web-slinging. Oh, he can try, but unless he’s an engineering wizard, he’s going to seriously underestimate the hotel’s structural integrity and send his “prey” crashing to the floor. At the most inappropriate time off all, to boot.

The best line to emerge from this super-heroic debacle? That belongs to the young lady who suffered the most from her paramour’s shortcomings.

“Ugh, that’s the last time I play “Spider-Man Saves Spider-Woman! I’ll never get this ‘web-fluid’ off my face!”


 2)  The “Great Outdoors” aren’t all they’re cracked up to be.

Especially when you take a tumble from a second-story balcony while making the beast with two backs.

Many years ago, my hospitality career began when I accepted a position with a two-property company on Clifton Hill in Niagara Falls. One of their properties had a wing that sat atop a hillside across from the Falls; the balconies in these rooms inspired more than one adventurous couple. One such couple took their amorous acrobatics too far.

By about a foot, I’d say.

One thrust too far (and the arrival of a frisky raccoon looking for a cross-species threesome), and they both tumbled over the balcony like an X-rated version of Jack and Jill. Even Anastasia Steele and Christian Grey would have had the wind taken out of their sails after a trip to the ER while completely naked.

Or maybe not?

3)  Getting “down ‘n dirty” can be fun. But literally? Not so much.

As we’ve discussed before, some guests feel the need to forgo the bed they paid good money for in favor of supposedly-dirtier pastures. I can understand this, (to a point), but using a set of cold, cement stairs to do the deed? That takes a special kind of sexual innovator.

It also takes a couple that is truly dedicated to their mutual orgasm to enure the risks that come with such an undertaking. Risks like…

  • Staff members who walk the stairs as part of their midnight rounds. (A tip of the hat to the staff member who simply stepped over the copulating couple in question, rather than disturb their rhythm.)
  • Drunken gamblers who have no idea where they are or what exactly they’re witnessing.
  • Smokers who take refuge in the stairs and who are known for flicking their butts down the stairwell. (In this case, one particular butt made its way down the stairwell in a straight line, until it became a “magic bullet” of sorts and bounced off a railing before landing directly into the nether regions of the world’s unluckiest female. Try explaining that burn to the paramedics.)

Trust me, kiddies, stay in the room. Your naughty bits will thank you for it.

4)  Engaging in vehicular maneuvers that aren’t covered in the driver’s handbook. 

Like frolicking in the front seat of a classic automobile. With your wife’s best friend. During a couple’s weekend retreat.

What could possibly go wrong?

Finally, an easy one.

Flailing limbs could easily strike the gear shift, sending the vehicle moving whilst the occupants are otherwise occupied. (Don’t laugh; I’ve had some experience with this. It’s easier to accomplish than you think.) In this case, the car headed straight down the ramp bridging the first and second floors of the hotel’s parking garage – while the philanderers within no doubt did the same.

Rolling karma, anyone?

But wait, there’s more!

Not only did the “Rolling Car of Cheating Death” (the trademark is pending, so don’t get any ideas), travel a good distance, it slammed in to a vehicle that was backing out of a space. And that vehicle? It was a van containing four of the biggest, blackest citizens to ever inhabit Harlem.

And they weren’t exactly pleased with, and I quote…

“The two crazy-ass crackers who busy bustin’ it while their white-ass, old car busted up our wheels!”

Needless to say, I love my job.

5)  Cosplaying couples.

To be clear, not every cosplayer looks like this:

I’ve seen some who look like this:

You know what? I can’t do it. A quick Goggle Images search for “ugly cosplayers” revealed some sights that only intense shock therapy will be able to clear from my mind.

I refuse to subject my readers – all ten of you – to that. Now, to clarify, I don’t have a problem with cosplaying in general. If it works for you and your partner, go for it. But folks who are a disaster in their real lives have no business dressing up to engage in fantasy play while staying in my neck of the woods. And if someone is going to dress up, they should at least pick an outfit that works with their specific body shape.

So I guess this one isn’t really an epic fail so much as my opinion. But so what, right?

My blog, my rules.

That concludes my Valentine’s Day offering, friends. I know its not sweet or fragrant, but it won’t fatten you up or wither with age.

Beat that, corporate marketing machine.

Posted in Hotel Life | Tagged , , , , , , , , , | 28 Comments

Not Your Average Valentine’s Day Post…

So Valentine’s Day is around the corner and blogging social convention dictates I share my infinite wisdom concerning love and romance (the wife is shuddering right now like a Jedi who feels a disturbance in the Force), but there is a problem with this peer pressure-induced route.

We’ll always love each other, but the wife and I barely have the time for romance these days.

So I guess I better write about my “other life” instead. Namely, how being a bellman of 17 years qualifies me to dispense travel tips for those individuals who find themselves in a hotel on Valentine’s Day.

They say you should let your writing voice flow organically. To that point: As I write this, a young couple is ascending the staircase to the lobby’s second-floor washroom. Their hands are roaming freely as they disappear from view but the smoldering look in their eyes tells the tale.

My instincts tell me they’re headed to the men’s washroom, specifically, the second floor of the men’s washroom (our lobby washrooms appear as though they were designed by Salvador Dali), for a little slap ‘n tickle.

Told you I was out of practice when it came to romance.

On with the show.

RULE #1:  Location is everything; pick your “love nest” carefully.

Some couples travel to escape the everyday tedium of their lives. Some couples travel on Valentine’s Day to escape the tedium of their sex lives. (Personally, I think the word “tedium” should never be in the same sentence as “sex”. Even supposedly-bad sex is still sex.)

But most couples don’t share my optimism and as a result, they attempt to spice things up by coupling in new and exciting places, such as…

  • Alcoves.
  • Restrooms.
  • The folding table of the Laundry Room.
  • On top of one of the industrial dryers in the Laundry Room.
  • Inside one of the industrial dryers in the Laundry Room.

And yes, the last two incidents required medical attention, hopefully after completion of the act. Let’s continue, shall we?

  • Guest elevators.
  • Service elevators.
  • On benches in the lobby late at night.
  • On benches in the lobby in the middle of the day.
  • Housekeepers’ closets.
  • In front of my desk.
  • On my desk.
  • On dirty staircases leading to service areas in the basement.
  • In-between giant industrial fans on the roof.

I don’t recommend ascending to a hotel’s roof to form the Beast With Two Backs. It’s dirty, gravelly, and the noise from industrial fans will drown out your partner’s amorous declarations, such as: 

“Before we go too far, I think I should mention we’re actually first cousins.”

“These stones are digging into my butt and shoulders.”

“I think we’re going to suffer permanent hearing loss, but I LOVE YOU!”

“On second thought, the bed in the room looked quite comfortable.”

  • Between cars in the parking garage.
  • On rows of banquet chairs in storage rooms.
  • In the walk-in cooler in the kitchen. (Seriously. “I thought it would make my nipples look much bigger.”, was the young lady’s explanation.)

Incidentally, if you’ve never suffered cooler-induced frostbite on or in your nether regions, I don’t suggest you rush out to experience it firsthand.

If you’re under the assumption I’m passing judgement on the frisky folks in question, nothing could be further from the truth. Don’t misunderstand me, I’m no prude; decorum – and a wife with an extensive collection of frying pans – prevent me from sharing the details of my own amorous past, but suffice to say, I’ve done things.

Though, truth be told, I’ve seen way more than I’ve done.

But getting back to the sexual matter at hand, there’s no reason you can’t indulge your frisky side in a supposedly-plain-Jane hotel room. Let’s examine the Pros and Cons of a few scenarios, shall we?

1)  THE BED:

PRO:  The beds in my hotel are unbelievably comfortable (you’ll want your form to be properly cushioned at this moment, right?) and spacious.

CON:  The headboard is attached to the wall, thus preventing you from lashing your partner’s arms above their head. But many guests are clever enough to use the legs to secure their lovers whilst they perform a series of erotic acts upon them, each one more taboo-shattering than the last, until, finally, their partner erupts with indescribable orgasmic pleasure….

Drat, I fogged my glasses up again. But you get the point, right?


PRO:  This is the ideal location in which to feel simultaneously clean and dirty, but as you are doubt aware, many a lover has literally fallen victim to the dangers of upright aquatic coitus.

CON:  Call down to the Housekeeping department and request a shower chair. That should even the odds.


PRO:  Passersby and guests in nearby buildings may be able to see you, thus heightening the thrill factor while still providing some anonymity.

CON:  People will be able to see you. (Which is more of a Con for them than you, I suppose.) Additionally, you may wear out faster. Employ a chair and slippers to keep you in the game longer.

4)  THE DESK: 

PRO:  It will allow you to play out various fantasy scenarios, such as…

  • Boss and secretary on a late night mission to “crunch”… numbers.
  • Naughty librarian finally tracks down overdue book scofflaw. 
  • Teacher and student. (A creepy classic.)

CON:  You have to be sure you’ve moved the phone a safe distance away. I’ve seen many an embarrassed  guest answer the door after Security receives a frantic phone call from a switchboard operator who has misinterpreted a series of moans and gasps from the room phone after the receiver has fallen off the hook. Boy, was that pastor’s face red….

To be honest, we’ve barely scratched the surface of the naughty possibilities one can explore while safely ensconced  in a hotel room, but my lenses keep fogging up and so I’m going to leave you with four options.

You’re welcome.

In closing, in love, one must always be open to new experiences. Just bear in mind that these new experiences must be equal parts danger and sexy. Not everyone is cut out to play Anastasia Steele and her ridiculously kinky billionaire paramour. Though that hasn’t stopped many of you from trying.

But that’s for another post, kids.

See you in the lobby… you horny devils.

Posted in Hotel Life | Tagged , , , , , , , , | 21 Comments