Tag Archives: travellers

Canada Day Musings. (A Little Late.)

For most Canadians and visitors to our home and native land, Canada Day has little to do with celebrating the birth and endurance of one of the greatest nations on the planet. It’s about testing your liver’s limits, y’all. (Sorry … Continue reading

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Perspective.

Anyone who knows me or has read my blog knows I have a very simple philosophy when it comes to dealing with workplace stress. When I encounter guests who push my buttons:  I weigh the risk of subjecting them to … Continue reading

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Things I’ve Overheard This Week.

This one needs no explanation. So you’re not getting one. So there. However, I will say this: My life at the hotel is like twisting a radio dial endlessly, never remaining on a single station for long. The end result … Continue reading

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This Post Meets All The Buyer’s Requests And Was Completed On Time.

Disclaimer:  I am neither handy nor handsome. However, as inept as I am with a tool – with one exception, of course – I understand the importance of following a code of honor. Where am I going with this, you … Continue reading

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The Hook’s Field Guide To Hotel Guests.

AUTHOR’S NOTE:  I had something else planned for today, but once again Fate has thrown a monkey-wrench into the works. The post you are about to read originally appeared on the NiagaraHub  site on May 8 and apparently it has … Continue reading

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Miss Four Eyes Takes The Wheel…

My guest today needs no introduction, but what kind of host would I be if I didn’t metaphorically sing her praises? She is the founder of the Blog Naked Revolution. She has opened her cyber-haven home to me on several … Continue reading

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Lies The Hook Told Me…

Yes, this makes two posts in two days. What can I say? I’m riding a creative wave that’s sure to collapse soon… Two simple truth about the hospitality game: Sometimes you have to lie to guests. A bellman can’t change … Continue reading

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The Hook Meets The Seven Foxes!

THE SCENE: A crowded lobby, a crowd of guests are waiting not-so patiently for a an elevator. One finally arrives and a veteran bellman departs and is greeted by a group of single white females carrying four pieces of luggage … Continue reading

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Put THAT In Your Blog, Hook!

  Another typical Friday recently came and went… Big families – with big loads of luggage. Wacky wives and cranky husbands. Overstimulated rugrats. Hordes of travelers tripping all over each other, eager to reach – and terrorize – their next … Continue reading

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The Girls of Summer…

A guest recently asked me, “Which guests are cheaper, men or women?” There is no easy answer; gender is not indicative of kindness or consideration towards others. While women are certainly the more gentle of the species, the younger specimens … Continue reading

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