Tag Archives: Guests

A Short, But Wicked Sweet One…

Posted on 2015/08/25 by The Hook

Any bellman worth his salt knows humor is one of the most powerful weapons in his arsenal. That, and a medium-sized suitcase that “accidentally” strikes an obnoxious guest in the face, of course. At any rate, put plainly, this summer … Continue reading →

Posted in Hotel Life | Tagged , , , , | 29 Comments

High Praise For The Hook From An Unlikely Source.

Posted on 2015/04/15 by The Hook

It’s been a pretty typical day here in the Niagara Falls hospitality salt mines; plenty of over-caffeinated corporate drones,  rugrats hopped-up on Red Bull, mentally exhausted parents, well-meaning, but confused foreigners and hookers to deal with. And Santa Claus, of … Continue reading →

Posted in Hotel Life | Tagged , , , , , , , | 28 Comments

Ten-Hut! There’s an Inspection Today, So Straighten Up And Fly Right, Maggots!

Posted on 2014/12/01 by The Hook

There’s an inspector from Head Office (a term that shouldn’t make me giggle so much, but it does), in the hotel today and so, as anyone with a modicum of familiarity with the inner workings of bureaucratic thinking knows, all … Continue reading →

Posted in Hotel Life | Tagged , , , , , , , , , | 29 Comments

My Crazy Bellman Life: Myths and Facts.

Posted on 2013/06/02 by The Hook

FACT:  Millions of souls have passed through my lobby over the years, each of them distinct and separate from the whole of humanity in their own way. MYTH:  Beyond familial, social or employment bonds, each of these individuals has no real connection … Continue reading →

Posted in Hotel Life | Tagged , , , , , , , , , , , , | 42 Comments

The Dirtiest Word in the Hotel Biz is….

Posted on 2013/03/29 by The Hook

Anyone care to hazard a guess? I’ll give you a hint: It’s not “cockroach” or “bed bug” (yes, that’s technically two words, but go easy on me, I’m tired.) or any sort of insect, for that matter. And it’s not … Continue reading →

Posted in Hotel Life | Tagged , , , , , | 62 Comments

Another Week…

Posted on 2011/08/12 by The Hook

Another series of nightmares. MONDAY: A day off for The Hook! It was glorious! Not a window-licker in sight! Do you think I’ve used enough exclamation marks? TUESDAY: I had this nice family from Quebec (No, seriously!), and we were … Continue reading →

Posted in Hotel Employees, Hotel Life, Humor, Life, Movies, Postaweek2011, Social Commentary, Travel, Uncategorized | Tagged , , , | 53 Comments