Sometimes people just have it coming.
Consider the case of the Three Not-So-Wise Men who stumbled over to the Bell Desk just as the Sunday morning check-out rush was ending. They just couldn’t wrap their three warped heads around a simple concept. To be fair, though, only one of the three did the talking.
SHORT, BALDING, PORTLY GUEST: (Handing one of The Hook’s colleagues, Rye Guy, a luggage tag) Can we have our luggages?
RYE GUY, BELLMAN EXTRODINAIRE: Are you checking out sir?
SBPG: Yeah..I mean, we’re going to the room!
RYE GUY: Would you like this delivered to the room, then?
SBPG: Nah, I can handle it!
At this point it’s important to note, as The Hook did, that the guest was under the mistaken impression Rye Guy was going to let him take his own cart to the room.
So The Hook jumped in and followed Rye Guy and another fellow bellman to the Bell Room and we all came to the same conclusion; these guests needed a quick, painless education. We carried the guests’ luggage, all twelve assorted pieces of it, back out to the lobby!
SBPG: (His face contorted in exquisite confusion) I thought I could wheel it myself…
THE HOOK: Sorry, sir, but that’s why we asked if you needed it brought up to the room by a bellman.
SBPG: But..but (His friends just stood there and laughed as the gerbil in his head desperately attempted to make its way around the treadmill!)
THE HOOK: Would you like some help now, sir?
SBPG: (Still confused and barely able to speak) Nah, I’ve got it. Grab some bags guys!
And so the Three Not-So-Wise-Men wrestled with their bags and made their way down the hall and out of The Hook’s life.
A few hours later, another bellman was looking for a cart he had stored earlier in the day and he soon realized it belonged to our three clueless guests. He had been waiting for them to call from the room, as per our instructions. The real kicker, though?
They had pre-tipped him ten dollars! So they paid for a service they later refused to accept.